Returns & Refunds

If you wish to return a product, we invite you to consult the "Returns" page, which describes in detail the procedure to follow.

You have a period of 14 days from the receipt of your order to make a return request for any product(s) that do not suit you. The product must be returned to us in its original packaging and with its label if it has one.

You can find all the instructions for returning an item on the "Returns" page.

Once we receive your return package at our platform, we commit to refunding you within 14 business days, provided that the product(s) are returned intact and in their original packaging. 

You can find all the instructions for returning an item on the "Returns" page.